At UpNorth Corner Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website or shopping with us, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, shipping/billing address, and payment details when you make a purchase.
- Non-Personal Information: Browser type, device information, IP address, and usage data to help us improve website performance and user experience.
- Account Information: If you create an account, we may store login credentials, order history, and communication preferences.
2. How We Use Your Information
Your information is used for the following purposes:
- To process orders and deliver products.
- To communicate with you regarding purchases, promotions, or inquiries.
- To improve our website, services, and customer experience.
- To send you marketing emails (only with your consent).
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We use appropriate physical, electronic, and administrative safeguards to protect your personal data. This includes secure servers, encrypted transactions, and limited employee access. While we strive to protect your information, no online system is 100% secure, and you share information with us at your own risk.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following cases:
- With trusted service providers (e.g., payment processors, delivery partners) who help us operate our business.
- When required by law, court order, or government request.
- To prevent fraud, protect our rights, or ensure the safety of our customers.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance browsing and shopping experiences. Cookies help remember your preferences, analyze website traffic, and improve services. You can disable cookies through your browser settings, but some website features may not function properly.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information.
- Request correction or deletion of inaccurate data.
- Opt out of marketing emails by clicking the “unsubscribe” link or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.
8. Children’s Privacy
UpNorth Corner Store does not knowingly collect information from children under 13 years old. If you believe your child has provided personal data, please contact us immediately so we can remove it.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us:
UpNorth Corner Store
50 10 50th Street, Yellowknife, NT X1A 2N5
Email: hello@upnorthcornerstore.ca